Faq's

1. What Type Of Taxis Do You Provide?

A: Easily available 24/7 Maxi Van Toyota Hiace commuter up to 11 seaters. Only on request, any model of your choice can be available.

2. How Many Passengers Can Fit Into A Maxi Cab?

A: We offer 5 - 13 seater maxi cabs, an adult passenger can feel comfortable in one seat. The 6 seaters Toyota Alphard / Vellfire can seat 6 adult passengers. We have easily available Toyota Maxi Van all the time, rest all only on request

3. How Many Luggages Can Fit Into A Maxi Van?

A: Accommodate up to 10 passengers with 8 prices of luggage’s including hand carry.

4. Can I Have Multiple Pick Up’s And Drop Off’s?

A: Yes. Refer to our pricing chart for multiple pick up’s and drop off’s.

5. Is There Any Booking Fees For Advance Cab Booking?

A: No, we do not charge any advance booking fees.

6. Is there a cancellation fee for a pre-booked taxi?

A: No. If you cancel in advance, but if there is a last-minute change and the driver is already in your place, it is recommended to decide with the driver for efforts to be in your place on time Make a deal.

7. Once My Booking Has Been Confirmed? Am I Guaranteed A Vehicle?

A: Yes, the moment you make your Maxi cab booking, we will send the confirmation of the booking to your email and your mobile number along with the driver details. Once you get the details. You are the vehicle ASSURED. Please call us if you have not received one.

8. What’s The Mode Of Payments?

A: You can make payment to the driver either by EFTPOS or cash or bank transfers. Visa, MasterCard, AMEX, and all major banks are supported.
Note: Credit cards online payment not available. Every card has got charged by 5% service fee compulsory

9. How Fast Can We Get A Taxi If We Book Now?

A: It depends on the traffic, time and days of the week. Mainly, we dispatch the nearest available taxi cab to your pin location upon booking in 10 to 30 minutes. Preferably, we would give an opinion you to make at least 1 hour of the advanced reservation to avoid any unexpected delays and disappointments. Especially during peak hours, weekends and public holidays, we cannot guarantee the availability of nearby taxis.

10. I Require A Package Delivered Can You Do This For Me?

A: Book Maxi Van will be more than happy to deliver your package, we all need to take payment in advance so call us on 61 470 188 280 to arrange delivery.

11. Can Your Taxis Provide Accommodation Wheelchairs?

A: All our taxis have wheelchair facilities; just make sure that you make this request when calling for a booking.

12. Can I Book An Airport Transfer?

A: Of course, we have taxis located at Melbourne and Avalon airports and we would be more than happy to take you wherever you want to go, go to the home page and fill in the form with your details.

13. How Can I Keep In Touch With What Is Happening At Maxi Cab?

A: We love keeping our customers informed about what is happening at maxi cabs. View our Social Media pages to keep up to date or save our website as a bookmark or else you can call us on at +61 470 188 280.

14. Why should I Book Maxi Van Online?

A: Most people have the same question why should I book maxi cab online when a cab facility is available at the airport. The main advantages of booking in advance are that you can save your valuable time and money. Whenever you have a shortage of time or busy for important work but you need to wait 30-40 min or stand on queue to book a maxi cab to reach your destination. If you book online we will first note down your name with the flight tracking number so that we can easily reach you before 10 min. If your flight delays, we will alert and ready a cab for you to give great service.

15. How much is Maxi Cab in Melbourne?

A: There are no extra charges for making advance booking. Our Price start from $4.20 for 1.62 KM. Visit - https://www.bookmaxivan.com.au/fare.php

16. How do I book a Maxi ?

A: You can choose to make maxicab booking via our online booking portal. Call our 24 hours maxi cab hotline at 0470 188 280.We have also made it more convenient for you to make a booking via Whatsapp, Telegram and SMS.